Cancellation Policy

Your appointment time is reserved just for you. A late cancellation or missed visit creates a gap in the therapists’ day that could have been utilized by another patient. As such, we require 24 hours notice to cancel or change an appointment, if 24 hours is not given or the appointment is missed the full amount of the appointment will be charged. Elora Physiotherapy also has a $30 fee per N.S.F cheque.